Introduction
At Stellaris Productions, located at 500 Congress Ave, Suite 1200, Austin, TX 78701, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. This policy applies to all visitors and users of our website, stellarisproductions.com, and any related services we provide.
Our privacy policy is designed to inform you about the types of information we gather when you visit our website or use our services, how we might use that information, whether we disclose it to anyone, and the choices you have regarding our use of your information. We encourage you to read this policy carefully.
Who We Are
Stellaris Productions is a video production company dedicated to providing high-quality video solutions for businesses of all sizes. Our data protection officer is Amelia Chen, who can be reached at amelia.chen@stellarisproductions.com or (512) 555-0123.
Information Collection
We collect information to provide better services to all our users. The types of information we collect and how we collect it are detailed below:
Personal Information You Provide to Us
We collect personal information when you voluntarily provide it to us. This may include:
- Contact Information: Name, email address, phone number, and postal address when you contact us through our website or via email or phone.
- Project Information: Details about your video production needs, budget, and timeline, which you provide when requesting a quote or consultation.
- Newsletter Subscription: Email address if you subscribe to our newsletter.
- Job Applications: Information you submit when applying for a job at Stellaris Productions, including your resume and cover letter.
- Client Information: Name, title, company name, and contact information for clients who engage our services.
Information We Collect Automatically
When you visit our website, we automatically collect certain information, including:
- Log Data: IP address, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data.
- Cookies: We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device. You can control the use of cookies at the individual browser level. For more information, please see our Cookie Policy.
- Analytics Data: We use third-party analytics tools, such as Google Analytics, to collect information about how you use our website. This data helps us understand website traffic and user behavior.
Use of Information
We use the information we collect for various purposes, including:
- Providing Services: To provide you with the video production services you request, including creating quotes, managing projects, and delivering final products.
- Communication: To communicate with you about your projects, respond to your inquiries, and provide customer support.
- Marketing: To send you newsletters, marketing materials, and promotional offers, unless you have opted out of receiving such communications.
- Website Improvement: To analyze website traffic and user behavior to improve our website's functionality and user experience.
- Legal Compliance: To comply with legal obligations and respond to legal requests.
- Recruitment: To evaluate job applications and contact candidates for interviews.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Encryption: Using encryption to protect sensitive data during transmission.
- Access Controls: Restricting access to personal information to authorized personnel only.
- Regular Security Assessments: Conducting regular security assessments to identify and address vulnerabilities.
- Secure Storage: Storing personal information on secure servers with limited access.
- Employee Training: Training our employees on data protection best practices.
While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Data Sharing
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in providing our services, such as hosting providers, payment processors, and marketing automation platforms. These service providers are contractually obligated to protect your information.
- Legal Compliance: We may disclose information if required by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: If Stellaris Productions is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
- With Your Consent: We may share your information with third parties with your explicit consent.
We do not sell or rent your personal information to third parties.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Contact Information: We retain contact information for as long as you are engaged with our services or until you request its deletion.
- Project Information: We retain project information for the duration of the project and for a period of three years after project completion for archival purposes.
- Newsletter Subscription: We retain your email address for as long as you are subscribed to our newsletter. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails.
- Job Applications: We retain job applications for a period of one year after the application date, unless you request its earlier deletion.
- Analytics Data: We retain analytics data for a period of two years.
User Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to our processing of your personal information for direct marketing purposes.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Portability: You have the right to request that we provide your personal information to you in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact our data protection officer, Amelia Chen, at amelia.chen@stellarisproductions.com or (512) 555-0123. We will respond to your request within a reasonable timeframe.
Cookie Policy
Our website uses cookies to enhance your browsing experience. For more detailed information about the types of cookies we use, their purpose, and how you can manage your cookie preferences, please refer to our Cookie Policy.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Stellaris Productions
500 Congress Ave, Suite 1200
Austin, TX 78701
Email: info@stellarisproductions.com
Phone: (512) 555-0123
Data Protection Officer: Amelia Chen, amelia.chen@stellarisproductions.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Last Updated: October 26, 2023